Refund Policy – Beauty Ball

In the unlikely event that your Beauty Ball has arrived damaged or faulty, please email within 7 days of receiving your parcel to discuss further. Our friendly customer care team are happy to help you with a replacement or refund.

Please note that for hygiene purposes, we unfortunately are not able to offer a refund on opened or used products. No refunds or returns will be accepted for change of mind purchases.

For all enquiries, please email with your full name, order number and further information.

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